Terms of Service

1. Application

1. These Terms apply to all matters between us and Users concerning the use of the Service.
2. Rules and guidelines that we publish in the Service or on this website ("Supplementary Rules") form part of these Terms. If the Supplementary Rules conflict with these Terms, the Supplementary Rules prevail.
3. The work rules, information security policies and other internal regulations of the company the User belongs to apply alongside these Terms.

2. Definitions

1. "Group company": Supernova Tokyo Inc. and the companies in its group that we have registered as eligible to use the Service
2. "Organization": the tenant created in the Service for each group company. Booking pages, teams, members and integrations are managed per organization
3. "Host": a User who publishes a booking page and accepts bookings
4. "Invitee": a person who books through a booking page (including people outside the group)
5. "User data": information Users register or store in the Service (booking page settings, schedules, connected calendar and meeting service information, invitee information, webhook settings, and so on)

3. Who may use the Service

1. The Service may be used for business purposes by officers and employees of group companies (including contractors and others a group company has approved). It is not offered to people outside the group.
2. Users sign in with the company email address issued by their group company and are automatically placed in their company's organization based on the email domain.
3. We may suspend or delete an account when the User leaves the group company or when the group company asks us to.

4. Accounts

1. Users are responsible for keeping their login credentials (passwords, login links and API keys) secure and must not let third parties use them.
2. Actions taken through an account are deemed to be actions of that User. Users must notify us immediately if they become aware of a leak or unauthorized use of their credentials.
3. Organization administrators (OWNER / ADMIN) have authority to manage the organization's members, booking pages, integrations and notification destinations, and bear responsibility accordingly.

5. Booking pages and invitee information

1. Hosts shall limit the information collected from invitees on a booking page (name, email address, phone number, answers to questions) to what is necessary for the meeting and make the purpose of collection clear to invitees.
2. Hosts and their organizations shall handle invitee information in accordance with the Act on the Protection of Personal Information, their company's internal regulations, and our Privacy Policy.
3. We process invitee information on the Host's instructions to confirm, reschedule and cancel bookings, create calendar events, and send confirmations and reminders.
4. Hosts must not cause emails or SMS that violate the law or public order and morals to be sent to invitees.

6. Third-party integrations

1. The Service integrates with Google (sign-in, Calendar, Meet), Microsoft (Outlook Calendar, Teams), Zoom, Slack and other third-party services. Users shall use them in accordance with each service's terms.
2. Integrations are established with the User's own consent (OAuth authorization) and can be disconnected at any time from the settings screen. When an integration is disconnected we delete the authentication tokens for that service.
3. We are not liable for defects or damage arising from the provision, content, specification changes or outages of third-party services.

7. Prohibited conduct

Users must not:

1. violate laws or public order and morals, or engage in conduct connected with criminal activity;
2. impersonate others or register false information;
3. collect or use invitee information for purposes unrelated to business, or provide invitee information to third parties beyond the purpose of the Service;
4. use the Service for unsolicited messages, solicitations or other communication invitees do not want;
5. place excessive load on the Service's servers or network, gain unauthorized access, misuse the API, reverse engineer, or otherwise interfere with the operation of the Service;
6. infringe the intellectual property, privacy, reputation or other rights of us or any third party;
7. re-provide or resell the Service to third parties outside the group; or
8. engage in any other conduct we consider inappropriate.

8. Suspension, changes and termination

1. If we determine that a User has violated or is likely to violate these Terms, we may suspend that User or organization and unpublish their booking pages without prior notice.
2. We may interrupt all or part of the Service without prior notice for maintenance, outages, natural disasters or other unavoidable reasons.
3. We may change the Service or end its provision after giving Users prior notice. If we end the Service, we will cooperate reasonably in exporting User data.

9. Disclaimer

1. The Service is provided as an internal tool on an "as is" basis. We do not warrant that the Service will fit a User's particular purpose, be available at all times, or be free of errors.
2. We do not warrant the results of availability calculations, the delivery of calendar events, meeting links, emails or SMS, or the operation of third-party services. Users should check their calendars themselves for important appointments.
3. Except in cases of our wilful misconduct or gross negligence, we are not liable for damage suffered by Users in connection with the use of the Service.

10. Intellectual property

1. Rights in the programs, designs, trademarks and documents that make up the Service belong to us or their rightful owners.
2. Rights in User data belong to the User or the company they belong to. We may use User data to the extent necessary to provide, maintain and improve the Service, prevent abuse, and comply with the law.

11. Personal information

We handle personal information processed in the Service in accordance with our Privacy Policy. Information obtained from Google is handled in accordance with the Google API Services User Data Policy, including the Limited Use requirements.

12. Changes to these Terms

We may change these Terms in accordance with the provisions of the Civil Code of Japan on standard terms of contract. When we change these Terms, we will announce the revised content and its effective date in the Service or on this website a reasonable period in advance.

13. Governing law and jurisdiction

These Terms are governed by the laws of Japan. The Tokyo District Court has exclusive jurisdiction in the first instance over any dispute between us and a User concerning the Service.